Daniela Previti | Intuitive Mindset Coach & Astrologer
General Terms Daniela Previti Coaching
Version: August 2026
Welcome!
Thank you for taking the time to read the general terms and conditions of Daniela Previti Coaching.
These General Terms and Conditions (“Terms”) apply to services provided by Daniela Previti Coaching.
Please read these Terms carefully before booking or purchasing a service. By booking, purchasing or otherwise entering into an agreement with Daniela Previti Coaching, you agree to be bound by these Terms.
If you have any questions about these Terms, please contact:
1. Definitions
1.1. In these Terms:
Agreement means the agreement between Daniela Previti Coaching and the Client for the provision of Services, including these Terms and, where applicable, any separate service or coaching agreement agreed between the parties.
Client means the individual or legal entity that purchases, books or otherwise enters into an Agreement for Services with Daniela Previti Coaching.
Consumer has the meaning given to that term under applicable New Zealand consumer law.
Daniela Previti Coaching means Daniela Previti, trading as Daniela Previti Coaching.
Services means any coaching, IFS-based or somatic coaching, astrology reading, session, programme, digital service or other service offered by Daniela Previti Coaching.
Writing or written includes communication by email or other electronic communication agreed between the parties.
2. Application and acceptance
2.1. These Terms apply to all offers, bookings, purchases and Agreements for Services provided by Daniela Previti Coaching, unless otherwise agreed in writing.
2.2. Certain Services may also be subject to a separate service or coaching agreement. Any such agreement forms part of the Agreement between the parties. If there is any inconsistency between these Terms and a separate written agreement, the separate written agreement will prevail to the extent of that inconsistency.
2.3. An Agreement may be formed when the Client:
(a) books or purchases a Service through the website or booking platform;
(b) accepts an offer or proposal from Daniela Previti Coaching;
(c) signs or otherwise accepts a separate service agreement; or
(d) otherwise clearly agrees to receive Services from Daniela Previti Coaching.
2.4. Any amendment to an Agreement must be agreed in writing.
2.5. If any provision of these Terms is held to be illegal, invalid or unenforceable, that provision will be severed or limited to the minimum extent necessary. The remaining provisions will continue in full force and effect.
3. Services and bookings
3.1. The nature, scope and price of the Services will be as described on the website, booking page, offer, invoice or separate written agreement applicable to the Service at the time of purchase.
3.2. Daniela Previti Coaching will not be bound by an obvious error in an offer, price, description or other information where the Client knew, or reasonably should have known, that the information contained an error.
3.3. Daniela Previti Coaching may change the way in which a Service is delivered, including the exercises, resources, technology or methods used, where reasonably necessary or appropriate, provided that the essential nature and value of the Service purchased by the Client is not materially reduced. Any material change to an agreed Service will be discussed with the Client.
3.4. Daniela Previti Coaching may discontinue or withdraw Services from future sale at any time. This does not affect Services already purchased, except where otherwise agreed with the Client or where performance becomes impossible for reasons outside Daniela Previti Coaching’s reasonable control.
3.5. Unless otherwise agreed in writing, a prepaid individual session or reading must take place within three months of the date of purchase. If the Client does not use the Service within this period, the Service will expire without a refund, except where otherwise required by law or where Daniela Previti Coaching agrees otherwise in writing.
4. Performance of the Services
4.1. Daniela Previti Coaching will provide the Services with reasonable care and skill and in accordance with the Agreement.
4.2. The Client acknowledges that coaching, personal development work, IFS-based or somatic coaching and astrology involve subjective and individual processes. Outcomes depend on many factors outside the control of Daniela Previti Coaching, including the Client’s circumstances, choices, participation and actions.
4.3. Daniela Previti Coaching therefore does not guarantee any particular personal, professional, financial, emotional, relational or other outcome from the Services.
4.4. Nothing in clause 4.3 limits Daniela Previti Coaching’s obligation to provide the Services with the standard of care and skill required by applicable law.
4.5. The Client is responsible for providing complete and accurate information that is reasonably required for the proper provision of the Services.
4.6. Services are generally provided remotely through a video-call platform or other online means, unless otherwise agreed. The Client is responsible for having suitable equipment and a sufficiently stable internet connection to participate.
4.7. If the Client arrives late for a scheduled session, the session will ordinarily still finish at the originally scheduled time and may therefore be shortened.
4.8. The Client remains responsible for their own participation, decisions, actions and implementation of anything discussed during or following the Services.
5. Nature and scope of coaching and IFS-based services
5.1. Coaching and IFS-based or somatic services provided by Daniela Previti Coaching are intended for personal development, reflection and support.
5.2. Daniela Previti Coaching is not acting as a psychologist, psychotherapist, psychiatrist, counsellor, doctor or other licensed healthcare or mental-health professional.
5.3. The Services do not constitute and are not intended to replace psychotherapy, counselling, psychiatric care, medical treatment, diagnosis or other professional healthcare.
5.4. Daniela Previti Coaching does not diagnose or treat mental-health or medical conditions and does not provide crisis or emergency mental-health services.
5.5. If Daniela Previti Coaching reasonably considers that a matter falls outside the appropriate scope of the Services, Daniela Previti Coaching may recommend that the Client seek support from an appropriately qualified professional and may decline to provide or continue the relevant Service.
6. Astrology services
6.1. Astrology readings and astrological information provided by Daniela Previti Coaching are interpretive in nature and are provided for personal reflection and personal development.
6.2. Astrology does not provide objectively verifiable predictions or guarantees about future events. No particular event, result or outcome is promised or guaranteed as a result of an astrology reading.
6.3. Astrology readings do not constitute medical, psychological, legal, financial, investment or other regulated professional advice.
6.4. The Client remains responsible for all decisions and actions taken during or following an astrology reading and should obtain appropriately qualified professional advice where required.
7. Client decisions and responsibility
7.1. Information, perspectives, suggestions, exercises and observations provided as part of the Services are intended to support the Client’s own reflection and decision-making.
7.2. The Client remains responsible for deciding whether and how to act on anything discussed or provided during the Services.
7.3. Daniela Previti Coaching is not responsible for decisions made by the Client concerning their relationships, employment, business, finances, health, living arrangements or other personal or professional circumstances, except to the extent that liability cannot lawfully be excluded or limited.
7.4. The Client agrees not to rely on the Services as a substitute for professional medical, mental-health, legal, financial, tax or other specialist advice where such advice is reasonably required.
8. Appointments, rescheduling and cancellations
8.1. A Client may reschedule an individual session or reading once without additional charge by giving Daniela Previti Coaching at least 24 hours’ notice.
8.2. Any further request to reschedule the same booking may be accepted or declined at Daniela Previti Coaching’s discretion.
8.3. If less than 24 hours’ notice is given, the Client is not entitled to a reschedule or refund and the session may be treated as used.
8.4. Daniela Previti Coaching may, at its discretion, make an exception to clause 8.3 in the case of illness, emergency or other exceptional circumstances.
8.5. If the Client does not attend a scheduled session and has not provided notice, the session will be treated as used and will not be refunded or rescheduled.
8.6. A change of mind or change in the Client’s personal circumstances does not, by itself, entitle the Client to a refund for a booked Service.
8.7. Nothing in this section limits any right to a refund, cancellation, remedy or other relief that the Client has under applicable law and that cannot lawfully be excluded.
8.8. Daniela Previti Coaching may reschedule a session where reasonably necessary, including due to illness, emergency or other circumstances that prevent the session from taking place. A suitable alternative time will be offered.
If Daniela Previti Coaching is unable to provide the prepaid Service within a reasonable period and no suitable alternative can be agreed, the Client will receive a refund for the part of the Service that has not been provided, unless otherwise agreed.
9. Fees and payment
9.1. The applicable price is the price stated on the website, booking page, invoice, offer or separate written agreement at the time the Agreement is entered into.
9.2. All prices are stated in the currency shown on the website, booking page, invoice or offer. Any applicable taxes will be dealt with in accordance with New Zealand law.
9.3. Where payment is made at the time of booking, the booking is not confirmed until payment has been successfully completed, unless otherwise agreed.
9.4. Where Daniela Previti Coaching issues an invoice, payment must be made by the due date stated on the invoice.
9.5. If payment is overdue, Daniela Previti Coaching may, after notifying the Client, suspend further Services until the outstanding amount has been paid.
9.6. To the extent permitted by law, the Client may be responsible for reasonable costs actually incurred by Daniela Previti Coaching in recovering an overdue amount.
9.7. Fees for Services already agreed or purchased will not be increased retrospectively. Daniela Previti Coaching may change its prices for future bookings or purchases at any time.
10. Intellectual property
10.1. All original materials, exercises, written content, recordings, documents, worksheets, frameworks and other resources created by Daniela Previti Coaching and provided as part of the Services remain the intellectual property of Daniela Previti Coaching unless expressly stated otherwise.
10.2. The Client is granted a limited, personal, non-exclusive, non-transferable and non-sublicensable right to use such materials for their own private and non-commercial use.
10.3. Unless Daniela Previti Coaching gives prior written permission, the Client must not reproduce, publish, sell, distribute, licence, share, commercially exploit or make such materials available to third parties.
10.4. Nothing in these Terms transfers ownership of Daniela Previti Coaching’s intellectual property to the Client.
11. Confidentiality and privacy
11.1. Daniela Previti Coaching will treat information disclosed by the Client during the Services as confidential and will not disclose that information to third parties except:
(a) with the Client’s consent;
(b) where reasonably necessary to provide or administer the Services;
(c) where required or permitted by law; or
(d) where disclosure is reasonably necessary to address a serious and imminent risk to the safety of the Client or another person.
11.2. The Client must keep confidential any non-public business information of Daniela Previti Coaching that is disclosed in connection with the Services and that is reasonably understood to be confidential.
11.3. Personal information will be handled in accordance with applicable New Zealand privacy law and any privacy statement or policy published by Daniela Previti Coaching.
12. Third-party services and technology
12.1. Daniela Previti Coaching may use third-party platforms and service providers in connection with the Services, including booking, payment, email, video-conferencing and website providers.
12.2. Daniela Previti Coaching is not responsible for interruptions, outages, errors or failures caused by third-party systems that are outside Daniela Previti Coaching’s reasonable control.
12.3. Where a technical failure materially prevents a scheduled Service from being provided, Daniela Previti Coaching will take reasonable steps to reschedule or otherwise provide the affected Service.
13. Suspension and termination
13.1. Daniela Previti Coaching may suspend or terminate an Agreement or decline to continue providing Services where there are reasonable grounds to do so, including where:
(a) the Client fails to make a payment when due;
(b) the Client materially breaches the Agreement;
(c) the Client engages in abusive, threatening, discriminatory, harassing or otherwise inappropriate conduct;
(d) the Client repeatedly disregards reasonable professional boundaries;
(e) the Client misuses Daniela Previti Coaching’s intellectual property or confidential information;
(f) continuing the Services would, in Daniela Previti Coaching’s reasonable professional judgment, be inappropriate or outside the proper scope of the Services; or
(g) circumstances arise that make continued performance unsafe, unlawful or not reasonably practicable.
13.2. Where reasonably practicable, Daniela Previti Coaching will give the Client notice of the issue and an opportunity to remedy it before terminating the Agreement. Immediate suspension or termination may occur where the circumstances reasonably justify it.
13.3. Termination does not affect any rights or obligations that arose before termination.
13.4. If Daniela Previti Coaching terminates an Agreement because of a material breach or conduct by the Client, the Client is not entitled to a refund for Services already provided.
Any prepaid amount relating to Services not yet provided will be dealt with in accordance with applicable law.
13.5. Nothing in this section limits any cancellation or termination rights contained in a separate written agreement.
14. Consumer rights
14.1. Nothing in these Terms is intended to exclude, restrict or modify any guarantee, right or remedy available to a Consumer under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other applicable law where that guarantee, right or remedy cannot lawfully be excluded, restricted or modified.
15. Liability
15.1. Nothing in these Terms excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited.
15.2. Subject to clause 15.1 and to the maximum extent permitted by law, Daniela Previti Coaching will not be liable for:
(a) indirect, consequential or special loss or damage;
(b) loss of profit, revenue, opportunity, business, anticipated savings or reputation;
(c) loss arising from decisions or actions taken by the Client following the Services;
(d) loss resulting from inaccurate, incomplete or withheld information provided by the Client;
(e) loss resulting from circumstances outside Daniela Previti Coaching’s reasonable control; or
(f) the acts, omissions, interruptions or failures of independent third-party service providers outside Daniela Previti Coaching’s reasonable control.
15.3. Subject to clause 15.1 and to the maximum extent permitted by law, Daniela Previti Coaching’s total aggregate liability arising out of or in connection with a particular Service or Agreement, whether in contract, tort (including negligence) or otherwise, will not exceed the total amount actually paid by the Client to Daniela Previti Coaching for the Service giving rise to the claim.
15.4. The limitations in this section do not apply to liability arising from fraud, wilful misconduct or any other liability that cannot lawfully be excluded or limited.
15.5. To the maximum extent permitted by law, any claim against Daniela Previti Coaching arising out of or in connection with the Services must be brought within 12 months after completion of the relevant Services.
16. Force majeure
16.1. Daniela Previti Coaching will not be responsible for a delay or failure to perform an obligation where that delay or failure results from circumstances outside Daniela Previti Coaching’s reasonable control.
16.2. Such circumstances may include natural disasters, serious illness or incapacity, government action, failure of electricity or telecommunications infrastructure, widespread internet or technology failures, cyber incidents or failures by essential third-party providers.
16.3. Daniela Previti Coaching will take reasonable steps to notify the Client and minimise the effect of the circumstances where reasonably possible.
16.4. If a force majeure event prevents a material part of the Services from being provided for a prolonged period, either party may terminate the affected part of the Agreement. The Client will remain responsible for Services already provided, and any prepaid amount relating to Services that cannot be provided will be dealt with fairly and in accordance with applicable law.
17. Changes to these Terms
17.1. Daniela Previti Coaching may amend these Terms from time to time.
17.2. Unless required by law or agreed with the Client, an amendment will not retrospectively change the material terms applicable to a Service already purchased.
17.3. Where an amendment materially affects an ongoing Agreement, Daniela Previti Coaching will give the Client reasonable notice of the change. Any rights the Client may have under applicable law are unaffected.
18. Complaints and disputes
18.1. If the Client has a concern or complaint relating to the Services, the Client is encouraged to contact Daniela Previti Coaching first so that the parties can attempt to resolve the matter directly.
18.2. Nothing in this section prevents either party from exercising any legal right or remedy or referring a dispute to a court, tribunal or other body with jurisdiction.
19. Governing law
19.1. These Terms and each Agreement are governed by the laws of New Zealand.
19.2. Subject to any mandatory rights or jurisdiction that apply under applicable law, the parties submit to the jurisdiction of the courts and tribunals of New Zealand.
19.3. Nothing in these Terms is intended to exclude any mandatory consumer protection or other right that applies to the Client and cannot lawfully be excluded by agreement.
20. General provisions
20.1. A failure or delay by Daniela Previti Coaching to exercise a right under these Terms does not constitute a waiver of that right.
20.2. If Daniela Previti Coaching makes an exception to these Terms on one occasion, this does not require Daniela Previti Coaching to make the same or any other exception on another occasion.
20.3. Daniela Previti Coaching may assign or transfer its rights and obligations under an Agreement where this does not materially prejudice the Client’s rights. The Client may not assign or transfer an Agreement without prior written consent from Daniela Previti Coaching, except where applicable law provides otherwise.
20.4. Provisions which by their nature are intended to continue after completion or termination of an Agreement, including provisions relating to intellectual property, confidentiality, liability and accrued payment obligations, will continue to apply.
20.5. These Terms, together with the applicable booking, offer, invoice and any separate written agreement, constitute the Agreement between Daniela Previti Coaching and the Client in relation to the relevant Services.